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Salary data from BLS Occupational Employment and Wage Statistics

Customer Service Representatives Salary: Wisconsin vs Washington

Customer Service Representatives earn a median of $45,980 in Wisconsin and $49,150 in Washington. That is a nominal gap of $3,170 (-6.4%), with Washington paying more before any cost-of-living adjustment.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics survey, May 2024 estimates. Cost-of-living adjustment uses BEA Regional Price Parities, most recent release.

$45,980
Wisconsin median
$48,866 after COL
$49,150
Washington median
$45,929 after COL
-6.4%
Nominal gap
Washington leads
+6.4%
Adjusted gap
Wisconsin leads after COL

The story behind the numbers

On raw wages, Washington pays $3,170 more per year than Wisconsin for customer service representatives, a gap of +6.4%.

After adjusting for cost of living, the picture flips. Wisconsin actually offers more purchasing power, effectively paying $2,937 more in national-price-level terms (a +6.4% real gap). The higher nominal wage in the other location is eaten up by higher local prices.

Full breakdown by location

Detailed wage, employment, and cost-of-living figures for customer service representatives in each location. Click through to the full local salary page for percentiles, outlook, and peer areas.

Customer Service Representatives

Wisconsin

Median salary
$45,980
Mean salary
$47,290
Employment
55,100
Location quotient
1.07
Jobs per 1,000
18.8
COL-adjusted median
$48,866
Regional Price Parity
94.1%

Exact state RPP match.

Full Customer Service Representatives page for Wisconsin →

Customer Service Representatives

Washington

Median salary
$49,150
Mean salary
$54,410
Employment
44,880
Location quotient
0.72
Jobs per 1,000
12.7
COL-adjusted median
$45,929
Regional Price Parity
107.0%

Exact state RPP match.

Full Customer Service Representatives page for Washington →

Related pages

Keep digging into customer service representatives from a different angle.

Common questions about this comparison

What does the cost-of-living adjustment actually do? +

It divides each location's nominal median wage by its Regional Price Parity (RPP), which measures how local prices compare to the national average (100 = national). A wage of $100,000 in an area with RPP 120 has the same purchasing power as roughly $83,000 nationally.

Why would the nominal and adjusted winners disagree? +

High-cost metros often pay higher salaries, but not by enough to fully offset the higher cost of housing, goods, and services. When that happens, the location with the lower nominal wage actually offers more real purchasing power.

What is a location quotient? +

The location quotient measures how concentrated an occupation is in a given area versus the national average. A value of 2.0 means the occupation is twice as common there as nationally. It is a signal of what a state specializes in.