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Salary data from BLS Occupational Employment and Wage Statistics

Average Customer Service Representatives Salary in Ohio

Customer Service Representatives in Ohio earn a median annual salary of $43,510, which is +1.6% compared to the national median. There are 90,710 workers employed locally in this occupation.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics survey, May 2024 estimates for Ohio (state).

$43,510
Ohio median annual wage
$21/hour median
+1.6%
Difference vs national median
National median is $42,830
90,710
Local employment
16.4 jobs per 1,000 workers
0.93
Location quotient
Above 1.00 means the occupation is more concentrated here than nationally

Pay distribution

Local wage range

10th
$30,520
25th
$36,360
Median
$43,510
75th
$48,960
90th
$60,790

All values are percentiles of annual wages.

This local range is the useful part of the page. The median tells you the center of the market in Ohio, while the percentile band shows how compressed or wide the local pay distribution actually is.

Regional price parity

Cost-of-living context

All-items regional price parity
92.8%
Exact state RPP match
Median wage adjusted to the national price level
$46,899
Goods: 93.7%
Services: 95.8%
Rents: 73.0%

Comparison links

Comparable states for this occupation

StateMedian annual wageCompareEmployment
District of Columbia$49,210Compare7,020
Washington$49,150Compare44,880
Massachusetts$48,060Compare54,660
New York$47,840Compare145,100
California$47,790Compare183,350
Minnesota$47,470Compare59,170

The point of this table is not random nearby places. It is to show the other labor markets where this same occupation looks stronger or weaker on the same OEWS release.

Area context

Top occupations in Ohio

OccupationMedian annual wageLQ
Physicians, All Other$231,3001.93
Dentists, All Other Specialists$224,2900.78
Family Medicine Physicians$220,6000.46
Orthopedic Surgeons, Except Pediatric$220,3901.09
Nurse Anesthetists$216,3501.36
Orthodontists$211,4102.05
Pediatricians, General$210,1301.99
Chief Executives$208,5900.58

Ohio has salary data for 787 occupations. The highest-paid occupation in this area is Physicians, All Other.

Historical series

Trend for Customer Service Representatives in Ohio

Historical trend data is not yet available for this occupation in this area.

Interpretation

Outlook and page notes

Nationally, Customer Service Representatives are projected to change by -5.5% from 2024 to 2034, with 341,700 annual openings.

Use this page to answer three separate questions: what the occupation pays here, how large the local market is, and whether this market is unusually concentrated for the occupation.

For metro pages in particular, read long-term trend rows as directional until the area comparability layer is fully wired. OEWS area definitions can change over time, and that matters more at the metro level than at the state level.