Average Telephone Operators Salary in the United States
The national median salary for Telephone Operators is $39,130 per year. The middle 50% earn between $35,860 and $48,530, with 3,950 workers employed nationally.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics survey, May 2024 estimates . Data covers 19 states and 19 metro areas.
Wage range
Pay distribution
Here is how Telephone Operators pay is distributed across workers nationally. The 10th percentile typically reflects entry-level or early-career pay, the median is the midpoint, and the 90th percentile represents the top earners in the field.
- 10th
- $31,440
- 25th
- $35,860
- Median
- $39,130
- 75th
- $48,530
- 90th
- $57,510
All values are percentiles of annual wages.
This is a lower-wage occupation relative to the US labor market. Pay is below the national median for all workers.
The spread between entry-level and top-end pay is typical for US occupations. Experience and specialization matter, but the range is not unusually wide.
BLS projections
Job outlook
BLS projects employment for telephone operators from 2024 to 2034. This occupation is projected to shrink. Workers may face more competition for fewer openings, and the role may see automation or consolidation pressure.
- Projected growth
- -27.5%
- -1,100 net jobs over the projection period.
- Annual openings
- 300
- Includes growth plus replacements for workers who leave.
- Typical entry education
- High school diploma or equivalent
- On-the-job training
- Short-term on-the-job training
A high-school diploma is typically sufficient for entry, with much of the training happening on the job.
Where Telephone Operators earn the most
Location matters a lot. The gap between top-paying and bottom-paying states is large, so where telephone operators work can reshape their total compensation. Right now, the top-paying state is California at $56,770, about 45.1% above the national median. At the metro level, Los Angeles-Long Beach-Anaheim, CA leads with a median of $52,990.
By state
Top-paying states
| State | Median salary | Employment |
|---|---|---|
| California | $56,770 | 190 |
| New York | $53,510 | 350 |
| Hawaii | $52,160 | 40 |
| District of Columbia | $47,890 | N/A |
| Massachusetts | $46,370 | N/A |
| Maryland | $41,220 | 110 |
| New Jersey | $40,770 | 230 |
| Connecticut | $40,620 | 30 |
By metro
Top-paying metros
| Metro area | Median salary | Employment |
|---|---|---|
| Los Angeles-Long Beach-Anaheim, CA | $52,990 | 70 |
| New York-Newark-Jersey City, NY-NJ | $51,390 | 380 |
| Boston-Cambridge-Newton, MA-NH | $46,370 | N/A |
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $44,400 | 90 |
| Worcester, MA | $43,760 | N/A |
| Austin-Round Rock-San Marcos, TX | $43,680 | N/A |
| Atlanta-Sandy Springs-Roswell, GA | $42,440 | 50 |
| Baltimore-Columbia-Towson, MD | $41,220 | 70 |
Compare two locations side by side
Pick two states or metros to see telephone operators pay in each, along with a cost-of-living adjusted view.
Salary trend and related occupations
Between 2019 and 2024, the national median salary for Telephone Operators rose from $35,750 to $39,130, a gain of +9.5% in nominal dollars.
Over the same period, US consumer prices rose by +22.7%. Just to keep pace with inflation, the 2019 median of $35,750 would need to be worth $43,865 in 2024 dollars.
The actual 2024 median of $39,130 is −$4,735 below that inflation-adjusted benchmark, a real change of -10.8% in purchasing power.
Adjusted for inflation, pay has lost ground. Nominal growth of 9.5% has not kept up with rising prices.
- Nominal change
- +9.5%
- 2019–2024
- Cumulative inflation
- +22.7%
- US CPI, 2019–2024
- Real change
- -10.8%
- After adjusting for inflation
Annual history
Median salary over time
Telephone Operators median pay by year, going back through the available BLS releases.
- 2019
- $35,750
- 2020
- $37,710
- 2021
- $37,630
- 2022
- $38,330
- 2023
- $38,080
- 2024
- $39,130
Similar jobs
Related occupations
Other occupations in the same field, with median pay for comparison.
- Tellers
- $39,340
- Data Entry Keyers
- $39,850
- Couriers And Messengers
- $38,340
Common salary questions for Telephone Operators
What does the median salary mean? +
The median is the midpoint of all wages. Half of Telephone Operators workers earn more and half earn less. It is a better measure of typical pay than the average, which can be skewed by very high or very low earners.
Why does pay vary so much by location? +
Local labor markets, cost of living, industry concentration, and employer competition all affect wages. High-cost metros like San Francisco and New York often pay more in nominal terms, though some of that premium is offset by higher living costs.
How current is this salary data? +
This page uses the May 2024 BLS Occupational Employment and Wage Statistics release. BLS publishes OEWS data once per year, typically in the spring for the previous May reference period.
What do the percentile ranges tell me? +
The 10th and 90th percentiles show the full pay band. The 25th to 75th percentile range, the middle 50%, is where most workers fall. A wide spread usually means experience, specialization, or location matter a lot for this occupation.